Under Canvas Lake Powell - Grand Staircase

Profile Jobs

Our Facility Supervisors take pride in ensuring our glamping locations are operational, safe, functional, and well-maintained so that our guests can fully utilize and enjoy our amenities, tents, and common areas. Situated just minutes away from the country’s most popular national parks, our locations range in size from 40-100 glamping tents, many of which have their own showers, toilets, and wood burning stoves. Reporting directly to the Facilities Manager who leads the department, you are an on-site maintenance expert, helping to oversee, train, and perform maintenance tasks along with the Facilities Team. This is a full-time, seasonal, hourly position and includes the option of team member housing for the duration of employment.  

Competencies

• Effective Communication
• Adaptagility
• Decision Making
• Initiative

Key Responsibilities

• Expect the unexpected and lead with composure. From inclement weather to the fast pace of a growing company, your ability to adapt to change will be critical
• Engage regularly, genuinely, and professionally with guests, visitors, and team members
• Be an active listener to guests and co-workers, an approachable leader, and a collaborative team member
• Analyze problems, be resourceful, and take initiative to implement solutions
• Prioritize tasks to achieve goals, both tactically and strategically
• Follow through and complete projects on time and accurately
• Serve as an on-site maintenance expert for a location with up to 100 high-quality outdoor accommodations with plumbing, communal structures with showers and toilets, laundry facilities, restaurants, common areas, fire pits, outdoor activities, and equipment including golf carts
• Help oversee, maintain, and perform day-to-day maintenance, troubleshooting, repairs to tents, plumbing systems, propane gas water heaters, propane heaters, stove pipes, decks, trailers, vehicles, generators, solar power equipment and more
• Set direction and work side by side with the Facilities Team, mentoring, modeling performance standards, setting expectations, and holding others accountable
• Deliver results to meet short and long-term goals based on multiple factors including safety, resources, and direction from the General Manager
• Supports in strategically building our Facilities team schedule, approval of timecards, and other administrative tasks
• Attend regular camp-wide meetings with the management team. Lead regular meetings with your team to provide direction, training, and insight when the Facilities Manager is unavailable
• Inspire the team to be engaged and committed to excellence
• Inspect what you expect from your team, providing timely, constructive feedback
• Deliver timely communication and follow up to appropriate team members and guests
• Other duties as assigned

Preferred Qualifications

• High School Diploma/GED
• Minimum one year of leading facilities or maintenance teams, preferably in customer-focused, outdoor environments, hospitality, or parks and recreation
• Minimum two years of troubleshooting and performing maintenance tasks
• Knowledge in septic, plumbing, wood stoves, propane, gas, electric, and generators preferred

Additional Information

• Able to stand and move for long periods of time
• Ability to lift 50lbs independently; all lifts over 51 lbs. require assistance from a co-worker
• Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events
• Stand and walk over slippery and/or uneven natural walking surfaces for periods of workday
• Bending and stooping regularly
• Twisting and reaching frequently
• Must be able to communicate with Guests and other Team Members over handheld devices
• This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas.

 

COMPENSATION AND BENEFITS:

Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:

Health Insurance
Heavily discounted tents for Under Canvas family and friends stays
Bar N Ranch lodge and cabin discounts
Industry discounts for outdoor brands
Gym membership discounts
Lifestyle partner brand discounts

Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind. 

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. 

As a Facilities Technician, you work closely with the Facilities Supervisor to ensure our glamping location is well-maintained, safe, and operational for our team members and guests. You play an important role in our success by performing daily maintenance, repairs, and general upkeep of our tents, amenities, equipment, and property. Depending on the camp location, the nature of work performed will vary from basic upkeep to more technical functions such as mechanical, electrical, and plumbing. This is a seasonal, hourly position that includes the option of team member housing for the duration of employment.  

Competencies

• Effective Communication
• Adaptagility

Key Responsibilities

• Interact regularly with guests and team members
• Think critically to respond quickly and effectively to ever changing situations on property
• Be solutions oriented and proactive in problem solving
• General upkeep of tents, plumbing systems, propane gas water heaters, stove pipes, decks, trailers, vehicles, generators, solar power equipment and more
• Perform day-to-day maintenance and repair work at a camp location consisting of up to 80 high-quality outdoor tents with plumbing, communal structures with showers and toilets, laundry facilities, restaurants, common areas, fire pits, outdoor activities, and equipment
• Work alongside facilities team members, under the director of the Facilities Manager, on related tasks and in across multiple departments as needed
• Other duties as assigned
• Work efficiently to meet deadlines while maintaining high standards

Preferred Qualifications

• High School Diploma or GED
• Minimum two or more years of experience performing work with minimal direction, preferably skilled in plumbing, septic, propane, or generators
• Outdoor enthusiast: ability to work long, flexible hours outdoors in heat and cold
• Team-player with strong problem-solving skills
• Electrical Systems
• Hand and Power Tools
• HVAC 
• Plumbing
• Safety Standards 

Additional Information

• Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events
• Able to stand and move for long periods of time
• Ability to lift 30lbs independently; all lifts over 31 lbs. require assistance from a co-worker
• This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas.

 

COMPENSATION AND BENEFITS:

Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:

Health Insurance
Heavily discounted tents for Under Canvas family and friends stays
Bar N Ranch lodge and cabin discounts
Industry discounts for outdoor brands
Gym membership discounts
Lifestyle partner brand discounts

Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind. 

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. 

 

As a Housekeeper, you play an important role in creating a memorable first impression for our guests from the moment they enter their tent. Under Canvas is known for providing guests with a glamping experience that includes all the comforts and luxury of home, your role is to ensure our tent accommodations are clean, well-maintained, replenished with consumables, and ready for our guests to enjoy their stay. This is a seasonal, hourly position and includes an option for employee housing for the duration of employment.

 

Responsibilities

• Interact regularly with co-workers and guests in a genuine, professional manner

• Report concerns that need attention to the Housekeeping Supervisor in a timely manner

• Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor

• Eagerly seek opportunities to ensure guests’ requests have been fulfilled in a timely and efficient manner

• Take pride in following protocol by meticulously and consistently ensuring our tents are clean, well-stocked, and ready to welcome our guests
  • This includes changing bedding with fresh linens, sweeping floors, sanitizing the personal space, dusting, and organizing

• Work effectively with a team of housekeepers, under the direction of the Housekeeping Supervisor, to ensure all tasks are successfully completed

• Work efficiently to meet deadlines while maintaining high standards

 

Competencies

Effective Communication

Adaptagility

Concern for Safety

Attention to Detail

Client Focus

Collaborating with Others

Professionalism

 

Education

• High School (High school diploma) or GED

 

Working Conditions

• Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events.

• Ability to lift 30lbs independently; all lifts over 51 lbs. require assistance from a co-worker.

• Able to stand and move for long periods of time.

 

Preferred Qualifications

• Prior housekeeping experience preferred
• Ability to follow direction.

• Strong communication skills.

• Friendly Team-Player.

 

Additional Information

• Housing Option Included | Competitive Pay | Beautiful Locations | Great Culture | Travel | Team Member Discounts

 

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.

As a Camp Concierge, you are often the first point of contact for our guests on site, and you play a critical role in setting the tone for the duration of their stay. Engage with guests from the moment they arrive on site through the duration of their stay. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes an employee housing option for the duration of employment.

 

Responsibilities

• Welcome and check in guests at reception desk showcasing our amenities and activities; or assist with check out upon departure

• Learn and share your knowledge of local culture, activities, and adventure activities

• Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor

• Seek opportunities to ensure guests’ requests and expectations are eagerly fulfilled

• Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you create a warm welcome for guests and visitors

• Greet and check in guests at the reception desk before assisting them with transportation to their tent. taking them on a tour of the camp, showcasing our amenities, activities, and food and beverage services

• Your positive attitude, ability to listen to guests, and predict and respond to their needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback

• Collaborate and interact professionally with guests and co-workers

• You value teamwork, quickly step in to help others

• Work efficiently to meet deadlines while maintaining high standards

 

Competencies

Effective Communication

Adaptagility

Inventory/Supply Management

Information Management

Collaborating with Others

Client Focus

Professionalism

 

Education

• High School (High school diploma) or GED

 

Working Conditions

• Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events

• Ability to lift 30lbs independently; all lifts over 50 lbs. require assistance from a co-worker

• Able to stand and move for long periods of time

 

Preferred Qualifications

• Experience in and/or ability to utilize POS and reservations systems

• Customer focus and friendly
• Telephone Etiquette (Basic)

• Solutions-oriented and attentional to detail

• Communication skills

• Teamwork

 

Additional Information

• Housing Option Included | Competitive Pay | Beautiful Locations | Great Culture | Travel | Team Member Discounts

 

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.