Bluefin Bay Family of Resorts

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Bluefin Bay Family of Resorts in Tofte, Minnesota is seeking full time, seasonal Recreation and Activities Guides for the summer 2024 season. (Mid-May through Mid-August with extension potentials)

The Recreation & Activities Guide duties include, but are not limited to, leading daily scheduled outdoor recreation activities such as Hiking, Biking, Kayaking, Canoeing, Stand Up Paddle Boarding and crafting programs. Other activities are also offered such as kid’s programs, naturalist programs, and winery shuttles. Staff members will maintain a positive and enthusiastic approach in maintaining daily operations of the Recreation & Activities department which includes a task list provided by the Activities Coordinator to be completed between scheduled activities. This position requires daily upkeep and managing of inventory, and most importantly bringing exceptional customer service through safe and engaging activities.

Reports To: Recreation & Activities Coordinator

Duties and Responsibilities

Program Duties

• Follow daily procedures for opening and closing activities center.
• Conduct and participate in outdoor programs and tours including but not limited to: Hiking, Biking, Kayaking, Canoeing, Stand Up Paddle Boarding and crafting programs.
• Assist Activities Coordinator in a variety of tasks related to the Activities Department.
• Assist Kids Program Coordinator in various kids’ programs.
• Set up, tear down, and clean up after programs, tours, arts, and crafts.
• Maintain activities supplies and equipment- ensure they are in a neat and working order.
• Keep all activities areas well-kept and clean.
• Report inventory needs and broken equipment to the Activities Coordinator.
• Responsible for sign out procedures of equipment.
• Leaf blow all entrances at the Guest Services building and tennis courts.
• Be aware and knowledgeable of Bluefin activities and local area events.
• Assist in updating activities boards, fliers, pamphlets, and schedules.
• Help with occasional special event shuttles (i.e. weddings).
• Follow any other tasks as requested by the Activities Coordinator.

Interpersonal Duties

• Ensure and provide guest safety, entertainment, and education.
• Maintain an open and friendly attitude.
• Provide exceptional customer service skills.
• Demonstrate enthusiasm, energy, drive, job devotion, a positive attitude, and dependability.

Qualifications

Education and experience

• High School diploma or general education degree (GED); and one to three months related experience and/or training.

Language Skills and Reasoning Ability

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to effectively present information in one-on-one and group situations to guests and other team members.
•  Ability to communicate needs and/or concerns to his/her supervisor.
•  Ability to apply common sense understanding to carry out simple instructions furnished in written or verbal form.
•  Ability to manage risk safely and efficiently.

Certifications

• CPR and First Aid (Provided by Bluefin)
• Driver’s Safety Course (Provided by Bluefin) *Must have a valid driver’s license.

Physical Demands

• Lift up to 50 lbs without assistance and over 100 with assistance – items such as kayaks, canoes, and bike equipment.
• Ability to stand for long periods of time.
• Ability to sit, climb, and balance.
• Ability to hike over uneven terrain up to five miles.

How to Apply:

Fill out an online application at www.bluefinbay.com

Send a copy of your cover letter & resume attention to Sean Henkenius via activities@bluefinbay.com or Nikki Fiske at nikki@bluefinbay.com

To participate in the preparation of food in one of our restaurants. The employee will assemble items for various entrees to certain standards and specifications. A successful candidate will help fulfill our mission to deliver exceptional hospitality to all guests. This position is located at our Bluefin Grille and can be a full-time seasonal or a full-time year round position.

SAMPLING OF DUTIES AND RESPONSIBILITIES

• Prepares and assembles various meal items in a timely manner
• Follows instructions and recipes
• Keeps a sanitary and organized workstation
• Restocks items as needed
• Uses and maintains cooking station and equipment
• Assists with cleaning, sanitation and other organizational duties
• Provides support to the cooking staff and preforms any additional tasks requested by Chef, Sous Chef, or Kitchen Manager

QUALIFICATIONS 

• Full understanding of professional cooking and knife handling skills.  
• Understanding and knowledge of safety, sanitation and food handling procedures.  
• Professional communication skills are required.  
• Ability to take direction.  
• Ability to work in a team environment.  
• Ability to work calmly and effectively under pressure.  
• Ability to problem solve, be self-motivated and organized.  
• Committed to quality service. 

Education and Experience

Must have knowledge of food preparation, sanitation standards, inventory and control systems or the ability and desire to learn.

Communication Skills

Verbal communication skills to interact with coworkers is a plus. Must be able to speak, read and understand basic cooking directions. 

Physical Demands

• Ability to speak and hear  
• Be able to work in a standing position for long periods of time 
• Be able to reach, bend, stoop and frequently lift up to 35 pounds and occasionally lift/move 50 pounds. (Assistance will be provided for heavy items.)
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Generally, in an indoor setting but can include an occasional outdoor barbeque.  
• Occasional computer use  
• Varying schedule to include weekends, weekdays, evenings, holidays and extended hours as business dictates
• Frequent exposure to heat/cold from the mechanical equipment  
• Moderate to loud work level 

Job Title: Night Houseman

Days of Week: Flexible, 5 days per week, 8 hour shift
Department: Guest Services
Reports To: Front Desk Manager

Summary: This shift operates in the afternoon into the evening. The Night Runner’s primary goal is to assist guests with various tasks as needed. The Night Runner will also oversee property maintenance as detailed below.

ESSENTIAL DUTIES AND RESPONSIBILITIES
- Responsible for guest deliveries (food deliveries, in room delivery)
- Resolve basic maintenance issues in a guest unit
- Responsible for overseeing company vehicle
- Conduct site checks and make sure everything is in proper order
- Assist in shuttling guests when needed
- Keep pools stocked with necessary guest items
- Overseeing property grounds
- Assist Front Desk as needed
- Perform other tasks as designated by the Guest Services Manager

QUALIFICATIONS
- Must have a valid driver’s license
- Ability to work independently
- Must be able to lift at least 50 pounds

WORK ENVIRONMENT
The Night Runner is expected to stand for periods of times as well as be exposed to outside weather conditions.

Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions.

Judgment: Displays willingness to make decisions; includes appropriate people in the decision making process.

You can find out more about these positions by visiting our website at https://www.bluefinbay.com/employment-opportunities/. We look forward to hearing from you!