Alaskan Dream Cruises

Profile Jobs

Ensure the safety and comfort of the vessel, guests and crew as a Bridge Watch Officer and perform as the vessels Safety Officer.  The First Mate is also responsible for all weekly, biweekly, and monthly safety inspections.

Essential Duties & Responsibilities:

Leads and manages according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.

• Holds a position on the ship’s Emergency Station Bill.  Must perform requirements of Emergency Station Bill for both drills and actual emergencies to include fire, flooding, man overboard, abandon ship, medical, and spill response.
• Navigation/bridge watch:
  • Operate vessel during assigned night watches to the highest professional and Alaskan Dream Cruises standards, with the safety of guests, crew and vessel being paramount. 
  • Monitor communication equipment and keep logs and records as required by federal, state, and local laws and regulations and Alaskan Dream Cruises. 
  • Make use of all bridge tools and personnel, alerting the Captain as needed or as per orders. 
• Responsible for the oversight of the ship’s safety locker and all safety equipment. Ensuring that all equipment is inspected daily, weekly and monthly and the required forms filled out and kept in the onboard safety log. 
• Responsible that all chart corrections, light lists, bridge resources and Notice to Mariners publications are kept current. Responsible for replying to safety or office memorandums and writing all safety inspection forms.
• On turnaround, assist in the expeditious preparation of the ship for oncoming guests which includes loading ship’s stores, taking on potable water, movement of luggage, movement of laundry, and other duties as assigned by the Captain.

Minimum Qualifications:

• Education of a specialized or technical knowledge requiring formal training above high school is required. 
• Master’s license for a 100-ton inland vessel.
• License endorsement required for “Unlimited Radar Observer”. 
• 3-5 years in the maritime industry with progressively responsible experience. 
• Excellent communication skills: verbal, non-verbal and written.
• Writing skills require the ability to communicate technical information, maintain all ships logs, all vessel forms and documentation of vessel operations.
• Strong interpersonal skills require the ability to deal with discontented, argumentative and emotional crewmembers and passengers in a professional manner while maintaining Alaskan Dream Cruises high level of service and commitment to its guests and crew.
• Must pass a security background check and DOT drug test.
• First Aid and CPR Certification.

Desired Qualifications:

• Proven team player and have a Can-Do attitude.
• Organized, even tempered.
• Ability to take directions and work with a diverse team.
• Ability to interpret and follow rules, policy and procedures.
• Ability to maintain composure with courteous and professional demeanor.

Traits and Characteristics:

• Strong commitment to safety.
• A genuine desire to serve the public.
• Positive, personable and professional demeanor.
• Adaptive to learning new skills and knowledge.
• Adaptive to changes in a progressive work environment.
• Strong record of being organized, dependable and punctual.
• Strong conflict resolution skills and ability to work within a diverse workforce.

Communication:

It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process.  We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive.  Please note that how you communicate with a potential employer is part of the evaluation process.  Always be polite, prompt and professional when communicating with the office.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time.  This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel to the vessels in Alaska and extended stay up to 5 months on board is required.  Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week.  Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds.  Ability to walk on uneven deck surfaces crossing from vessel to vessel.  Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.

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The Chief Mate ensures the safety and comfort of the vessel, guests and crew as a Bridge Watch Officer and perform as the vessels Security Officer.  The Chief Mate is also responsible for managing the deck crew.

Essential Duties & Responsibilities

Leads and manages according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.

Emergency situations

• Chief Mate holds a position on the vessel’s Emergency Station Bill as Scene Leader. 
• Must perform requirements of Emergency Station Bill for both drills and actual emergencies to include fire, flooding, man overboard, abandon ship, medical, and spill response.
• Scene leader decides who attacks the fire, where fire boundaries are set, equipment needed, firefighting agents used, etc. 
• Fulfills other emergency response duties as outlined in the vessel’s Emergency Station Bill.
• Responsible for writing all Incident Report Forms as required by company policy and furnish to vessel Captain.

Navigation/bridge watch

• Operate vessel during assigned watches to the highest professional and Alaskan Dream Cruises standards, with the safety of guests, crew and vessel being paramount. 
• Monitor communication equipment and keep logs and records as required by federal, state, and local laws, regulations and instructions and Alaskan Dream Cruises.  Make use of all bridge tools and personnel, alerting the Master as needed or as per orders. 
• When in port will assign a gangway security watch amongst other duties as assigned by Captain.

Medical supplies

• The Chief Mate is responsible for the supervisory management of the ship’s medical locker and the reordering of medical supplies,
• Ensure that there is always a proper and current certified medical response team aboard the ship on all cruises. 

Supervision of deck staff

• Assign deck work lists.  Every day provide a priority list of what needs to be done.  Perform deckhand scheduling regarding what watch they will be on with Captain’s final approval.
• Provide deck staff with a minimum of two written evaluations per operating year.
• Train the new deckhand staff as they come aboard on how the ship operates, how they should handle lines, navigation basics, how to pilot the vessel, and emergency drill training. Shall instruct new deckhands in various procedures on how to maintain the ship e.g. painting, splicing lines, doing varnish/bright work, and docking procedures. 
• Teach the licensed deckhand staff in proper small boat operations. (Zodiac, DIB, etc.)
• Responsible for the oversight of deck supplies inventory and procurement as needed.
• Oversee and assist 2nd Mate with keeping all chart corrections, light lists, bridge resources and Notice to Mariners publications current.
• Responsible for replying to safety or office memorandums and writing all Incident report forms as required by company policy. After review by Captain furnish to Operations Manager. 
• Assist in the expeditious preparation of the ship for oncoming guests which includes loading ship’s stores, taking on potable water, movement of luggage, movement of laundry, and other duties as assigned by the Captain.
• Perform other duties as assigned

Minimum Qualifications

• Education of a specialized or technical knowledge requiring formal training above high school is required. 
•  Master’s license for a 100-ton inland vessel.
• License endorsement required for “Unlimited Radar Observer”. 
• 3-5 years in the maritime industry with progressively responsible experience is required. 
• Excellent communication skills: verbal, non-verbal and written.
• Writing skills require the ability to communicate technical information, maintain all ships logs, all vessel forms and documentation of vessel operations.
• Strong interpersonal skills require the ability to deal with discontented, argumentative and emotional crewmembers and passengers in a professional manner while maintaining Alaskan Dream Cruises high level of service and commitment to its guests and crew.
• Must pass a security background check and DOT drug test.
• First Aid and CPR Certification.

Desired Qualifications

• Proven team player and have a Can-Do attitude.
• Organized, even tempered.
• Ability to take directions and work with a diverse team.
• Ability to interpret and follow rules, policy and procedures.
• Ability to maintain composure with courteous and professional demeanor.

Traits and Characteristics

• Strong commitment to safety.
• A genuine desire to serve the public.
• Positive, personable and professional demeanor.
• Adaptive to learning new skills and knowledge.
• Adaptive to changes in a progressive work environment.
• Strong record of being organized, dependable and punctual.
• Strong conflict resolution skills and ability to work within a diverse workforce.

Communication 

It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process.  We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive.  Please note that how you communicate with a potential employer is part of the evaluation process.  Always be polite, prompt and professional when communicating with the office.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time.  This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel to the vessels in Alaska and extended stay up to 5 months on board is required.  Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week.  Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds.  Ability to walk on uneven deck surfaces crossing from vessel to vessel.  Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.

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Under the direction of the Chief Mate, the Deckhand executes duties to ensure the safe operation and maintenance of the vessel.  Stand watches for navigation purposes with the Bridge Watch Officer and operate small inflatable tenders and DIBs as directed by the Chief Mate for transportation of guests on scenic rides and transportation to and from shore.

Essential Duties & Responsibilities

Work according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.

• Under the direction of the Chief Mate, handle mooring lines during docking and un-docking procedures, handle anchor winches during anchor procedures, setting, taking and securing the gangway and ensure its safety for guest and crew use and assist them while using the gangway.
• Perform watch duties while underway, anchored or in-port as assigned by the Chief Mate.
• Holds a position on the ship’s Emergency Station Bill.  Must meet requirements of Emergency Station Bill for both drills and actual emergencies to include fire, flooding, man overboard, abandon ship, medical, and spill response.  
• Perform a variety of tasks as assigned by the Chief Mate.  These may include janitorial duties, upkeep and maintenance of the vessel as well as guest services.
• Perform engineering and security rounds as directed by Chief Mate and Chief Engineer.
• While on watch on the bridge, assist officer on watch as directed.  Specific duties such as steering, chart work, lookout, and use of bridge electronics will vary with the areas of operation and with the officer of the watch.  When on duty on the bridge, those duties shall take precedence over all else and will require the utmost vigilance. 
• While in port, perform duties such as but not limited to assist in baggage handling, laundry loading and unloading, taking on potable water, taking off garbage, cleaning windows and vessel wash down. 
• On turnaround day, responsible for taking on ship’s stores and assisting with baggage movements and cleaning all exterior areas that cannot be completed while underway.
• Interacting with guests in a friendly and courteous manner always. Provide friendly and professional service while assisting guests on and off the vessel at the gangway, while escorting guests to their stateroom, while working on stateroom maintenance projects, while performing safety rounds, and while the bridge is open to the guests.
• Enhance guest experience by actively searching for wildlife and bringing sightings to the attention of the officer on watch and the Naturalist.
• Safe operation of zodiacs and DIB’s, without guests, and their daily upkeep while working in conjunction with the vessel engineer.
• Follows prescribed hours set forth by the vessel’s daily roster.
• Maintain awareness of basic safety rules, work place safety and respect for the environment.
• Perform other duties as assigned.

Minimum Qualifications

• 1-3 years in the maritime industry with progressively responsible experience.
• Strong communication skills: verbal, non-verbal and written.
• Writing skills capable of completing forms and making log entries  
• Strong interpersonal skills and guest service aptitude
• Must pass a security background check and DOT drug test.

Desired Qualifications

• Proven team player and have a Can-Do attitude.
• Organized, even tempered.
• Ability to take directions and work with a diverse team.
• Ability to interpret and follow rules, policy and procedures.
• Ability to maintain composure with courteous and professional demeanor.
• First Aid and CPR Certification.

Traits and Characteristics

• Strong commitment to safety.
• A genuine desire to serve the public.
• Positive, personable and professional demeanor.
• Adaptive to learning new skills and knowledge.
• Adaptive to changes in a progressive work environment.
• Strong record of being organized, dependable and punctual.
• Strong conflict resolution skills and ability to work within a diverse workforce.

Communication

It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process.  We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive.  Please note that how you communicate with a potential employer is part of the evaluation process.  Always be polite, prompt and professional when communicating with the office.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time.  This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel to the vessels in Alaska and extended stay up to 5 months on board is required.  Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week.  Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds.  Ability to walk on uneven deck surfaces crossing from vessel to vessel.  Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.

Apply Now

Under the direction of the Chief Mate, the Zodiac Captain/Deckhand executes duties to ensure the safe operation and maintenance of the vessel.  Stand watches for navigation purposes with the Bridge Watch Officer and operate small inflatable tenders and DIBs as directed by the Chief Mate for transportation of guests on scenic rides and transportation to and from shore.

Essential Duties & Responsibilities

Work according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.

• Under the direction of the Chief Mate, handle mooring lines during docking and un-docking procedures, handle anchor winches during anchor procedures, setting, taking and securing the gangway and ensure its safety for guest and crew use and assist them while using the gangway.
• Perform watch duties while underway, anchored or in-port as assigned by the Chief Mate.
• Holds a position on the ship’s Emergency Station Bill.  Must meet requirements of Emergency Station Bill for both drills and actual emergencies to include fire, flooding, man overboard, abandon ship, medical, and spill response.  
• Perform a variety of tasks as assigned by the Chief Mate.  These may include janitorial duties, upkeep and maintenance of the vessel as well as guest services.
• Perform engineering and security rounds as directed by Chief Mate and Chief Engineer.
• While on watch on the bridge, assist officer on watch as directed.  Specific duties such as steering, chart work, lookout, and use of bridge electronics will vary with the areas of operation and with the officer of the watch.  When on duty on the bridge, those duties shall take precedence over all else and will require the utmost vigilance. 
• While in port, perform duties such as but not limited to assist in baggage handling, laundry loading and unloading, taking on potable water, taking off garbage, cleaning windows and vessel wash down. 
• On turnaround day, responsible for taking on ship’s stores and assisting with baggage movements and cleaning all exterior areas that cannot be completed while underway.
• Interacting with guests in a friendly and courteous manner always. Provide friendly and professional service while assisting guests on and off the vessel at the gangway, while escorting guests to their stateroom, while working on stateroom maintenance projects, while performing safety rounds, and while the bridge is open to the guests.
• Enhance guest experience by actively searching for wildlife and bringing sightings to the attention of the officer on watch and the Naturalist.
• Safe operation of zodiacs and DIB’s, with or without guests, and their daily upkeep while working in conjunction with the vessel engineer.
• Follows prescribed hours set forth by the vessel’s daily roster.
• Maintain awareness of basic safety rules, workplace safety and respect for the environment.
• Perform other duties as assigned.

Minimum Qualifications

• Licensing of 25 GT/ Inland
• 1-3 years in the maritime industry with progressively responsible experience.
• Strong communication skills: verbal, non-verbal and written.
• Writing skills capable of completing forms and making log entries  
• Strong interpersonal skills and guest service aptitude
• Must pass a security background check and DOT drug test.

Desired Qualifications

• Proven team player and have a Can-Do attitude.
• Organized, even tempered.
• Ability to take directions and work with a diverse team.
• Ability to interpret and follow rules, policy and procedures.
• Ability to maintain composure with courteous and professional demeanor.
• First Aid and CPR Certification.

Traits and Characteristics

• Strong commitment to safety.
• A genuine desire to serve the public.
• Positive, personable and professional demeanor.
• Adaptive to learning new skills and knowledge.
• Adaptive to changes in a progressive work environment.
• Strong record of being organized, dependable and punctual.
• Strong conflict resolution skills and ability to work within a diverse workforce.

Communication 

It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process.  We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive.  Please note that how you communicate with a potential employer is part of the evaluation process.  Always be polite, prompt and professional when communicating with the office.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time.  This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel to the vessels in Alaska and extended stay up to 5 months on board is required.  Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week.  Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds.  Ability to walk on uneven deck surfaces crossing from vessel to vessel.  Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.

Apply Now

The Assistant Chef handles and prepares food and meals for service to guests and crew according to recipes and in a timely manner, under the direction of the Head Chef while maintaining proper galley sanitation and safety standards.

Essential Duties & Responsibilities:

Works according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement: “Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality”.

• Responsible for the preparation of all food in accordance with the ADC Menu matrix and Recipe Guide.
• Participates in the actual cooking and preparation of food items as a member of the galley staff, including baking breads, desserts, execution of breakfast and other prep as requested by Head Chef.
• Participating in the preparation and plating of all meals.

• Assists Head Chef in training, and developing of the Pantry Chefs, other Assistant Chefs, and galley stewards, by following company policies, and menus.
• Assists in loading, handling and proper storage of food and related items to maintain inventory at appropriate stocking levels and to ensure proper rotation of perishable and non-perishable food items.

• Implementing and executing food handling and cleaning procedures in accordance with the Alaska Department of Environmental Conservation regulations in the galley as outlined in the Safe Food Handling Manual and Cleaning Specifications Guide.
• Follows prescribed hours set forth by the Vessel’s Daily roster.
• Holds a position on the Vessel’s Emergency Station Bill.
• Maintain awareness of basic safety rules, workplace safety and respect for the environment.
• Commit to understanding terrain and vessel itinerary.
• Perform other duties as assigned.

Minimum Qualifications:

• Must be minimum 21 years of age
• High school diploma or equivalent GED
• Two years restaurant/banquet cooking in positions of increasing responsibility including line cooking and prep work within the last 5 years.
• Communication skills and ability to relate to guests and employees at all levels.
• Must pass a security background check and DOT drug test.
• Alaska Food Worker Card issued by DEC.

Desired Qualifications:

• Proven team player and have a Can-Do attitude.
• Culinary certification through school or previous company.
• ServSafe Certified Food Protection Manager.
• Experience in the cruise industry.
• Organized, even tempered.
• First Aid and CPR Certification.

Traits and Characteristics:

• Strong commitment to safety.
• A genuine desire to serve the public.
• Positive, personable and professional demeanor.
• Adaptive to learning new skills and knowledge.
• Adaptive to changes in a progressive work environment.
• Strong record of being organized, dependable and punctual.
• Strong conflict resolution skills and ability to work within a diverse workforce.

Communication:

It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process.  We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive.  Please note that how you communicate with a potential employer is part of the evaluation process.  Always be polite, prompt and professional when communicating with the office.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time.  This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel to the vessels in Alaska and extended stay up to 5 months on board is required.  Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week.  Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds.  Ability to walk on uneven deck surfaces crossing from vessel to vessel.  Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.

Supervisory Responsibilities:   Yes          No

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The Baker is responsible for all the baked goods and dessert production for crew and guests. Prepare and serve bakery products and meals prepared according to recipes and in a timely manner, under the direction of the Head Chef while maintaining proper galley sanitation and safety standards.

Essential Duties & Responsibilities

Works according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement: “Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality”.

• Responsible for the preparation of all bakery products in accordance with the ADC Menu and Recipe Guide.
• Participating in the preparation and plating of all desserts, including mise-en-place, sauce, and garnish.
• Prepares early riser, breakfast, cookie time, and cocktail hour pastries and baked goods and any other baked goods required and may assist in preparing crew meals.
• Under the guidance of the Hotel Division, develop standard recipes.
• Responsible for implementing and executing food handling and cleaning procedures in accordance with Alaska Department of Environmental Conservation regulations in the bakery and galley as outlined in the Safe Food Handling Manual and Cleaning Specifications Guide.
• Prepares a daily requisition of all items in his use, works with Head Chef on inventory and baking/pastry orders.
• Responsible for all baking and pastry area food service sanitary compliance. Including, but not limited to, all equipment and countertop equipment, deck, bulkheads, and overheads.
• Assists in loading, handling and proper storage of food and related items to maintain inventory at appropriate stocking levels and to ensure proper rotation of perishable and non-perishable food items.
• Follows prescribed hours set forth by the vessel’s daily roster.
• Holds a position on the vessel’s Emergency Station Bill.
• Maintain awareness of basic safety rules, workplace safety and respect for the environment.
• Perform other duties as assigned.

Minimum Qualifications

• Culinary certification through school or previous company.
• 2-4 years of experience in the culinary or restaurant industry within the last 2 years.
• Must have extensive baking and pastry experience, as well as a wide variety of international baked goods knowledge.
• Communication skills and ability to relate to guests and employees at all levels.
• Ability to train and supervise others and be able to review their work.
• Must pass a security background check and DOT drug test.
• Alaska Food Worker Card issued by DEC.

Desired Qualifications

• Proven team player and have a Can-Do attitude.
• Experience in the cruise industry strongly preferred.
• Organized, even-tempered.
• First Aid and CPR Certification.

Traits and Characteristics

• Strong commitment to safety.
• A genuine desire to serve the public.
• Positive, personable and professional demeanor.
•  Adaptive to learning new skills and knowledge.
• Adaptive to changes in a progressive work environment.
• Strong record of being organized, dependable and punctual.
• Strong conflict resolution skills and ability to work within a diverse workforce.

Communication

It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process.  We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive.  Please note that how you communicate with a potential employer is part of the evaluation process.  Always be polite, prompt and professional when communicating with the office.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time.  This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel to the vessels in Alaska and extended stay up to 5 months on board is required.  Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week.  Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds.  Ability to walk on uneven deck surfaces crossing from vessel to vessel.  Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.

Supervisory: As directed by the Head Chef, occasionally, Galley Utility

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The Dining Lead Steward plays a crucial role in enhancing our passengers' onboard dining experience. This individual is responsible for overseeing the seamless operation of our dining room, ensuring impeccable service standards, and maintaining an atmosphere that mirrors the natural elegance and beauty of Alaska.

In addition, this position is responsible for the vessel’s daily food and food-related beverage service to guests as well as maintaining the cleanliness of guest cabins, corridors, and public areas, consistent with the company standards and goals of providing excellent service according to the Core Values of True Alaskan Hospitality.

Essential Duties & Responsibilities:

Work according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.

• Dining Room
  • Responsible for friendly, courteous, and gracious service to all guests, and handles queries, concerns, or special requests from guests.
  • Supervise, monitor performance, train, and task assignment for Stewards in front of the house service delivery to the guests in the dining room. This includes the setting of tables, preparing beverages for meal service, and clean up, which includes proper storage of all dishes, silverware, and glassware after washing as well as the cleaning of the dining room.

• Expediting; coordinate with kitchen staff to ensure timely and accurate delivery of dishes, maintaining a constant line of communication with chefs to ensure guest satisfaction.
• Manage dining room inventory of goods, equipment, supplies, conduct inventory for weekly orders.
  • Required to learn and understand daily menus and types of seafood served each day.
  • Implementing and executing food service and cleaning procedures in accordance with the Alaska Department of Environmental Conservation regulations in the dining room, lounge and cabins as outlined in the Safe Food Handling Manual and Cleaning Specifications Guide

• Meal/Beverage Service
  • Ensure guests are seated promptly and efficiently.
  • Oversee the meal service operations, ensuring food is served promptly and to company standards.
  • Oversee the daily set-up for social hour in the lounge, which includes and is not limited to appetizer set-up and delivery.
  • Required to learn Beverage menu served each day.
• Housekeeping / Turn Day

• May be called upon to provide cabin service and all related services including the daily cleaning and make up of cabins, maintaining and providing all cabin and bathroom supplies, distribution of guest amenities such as turn-down chocolates, parcels, gifts, paperwork etc.
• Responsible for complete turn on all cabins, common areas to ready vessel for new guests. Assists with the handling of baggage, laundry, stores and garbage.

• Crew Member
  • Follows prescribed hours set forth by the vessel’s daily roster.
  • Holds a position on the Vessel’s Emergency Station Bill.
  • Maintain awareness of basic safety rules, workplace safety and respect for the environment.
  • Commit to understanding terrain and vessel itinerary.
  • Perform other duties as assigned.

Minimum Qualifications:

• Must be minimum 21 years of age.
• High school diploma or equivalent GED
• TAP (Training for Alcohol Professionals) and Alaska Food Worker Card issued by DEC.
• Must pass a security background check and DOT drug test.

Desired Qualifications:

• 1-3 years of experience and/or education in the culinary, hospitality or cruise industry within the last 3 years.
• Proven team player and have a Can-Do attitude.
• Organized, keen attention to detail, even tempered.
• Strong leadership and interpersonal skills and guest service aptitude.
• Strong communication skills: verbal, non-verbal and written.
• Ability to take directions and work with a diverse team.
• Ability to interpret and follow rules, policy and procedures.
• Ability to maintain composure with courteous and professional demeanor.
• First Aid and CPR Certification.

Traits and Characteristics:

• Strong commitment to safety.
• A genuine desire to serve the public.
• Positive, personable and professional demeanor.
• Adaptive to learning new skills and knowledge.
• Adaptive to changes in a progressive work environment.
• Strong record of being organized, dependable and punctual.
• Strong conflict resolution skills and ability to work within a diverse workforce.

Communication:

It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process.  We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive.  Please note that how you communicate with a potential employer is part of the evaluation process.  Always be polite, prompt and professional when communicating with the office.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time.  This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel to the vessels in Alaska and extended stay up to 5 months on board is required.  Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week.  Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds.  Ability to walk on uneven deck surfaces crossing from vessel to vessel.  Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.

Supervisory Responsibilities:   Yes          No

Who: Stewards

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The Galley Utility is responsible for the handling, transport and cleaning of food, food service equipment, utensils and areas in the galley and dish-wash area of the galley under the direction of the Head Chef while maintaining proper galley sanitation and safety standards.

Essential Duties & Responsibilities

Works according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement: “Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality”.

• Responsible for the proper cleaning procedures in the dish-wash area including but not limited to pre-rinse, pre-soak, wash, rinse and sanitize of all types of plate, silverware, pots and pans, utensils and glassware (except bar glassware).
• Implementing and executing food handling and cleaning procedures in accordance with the Alaska Department of Environmental Conservation regulations in the galley as outlined in the Safe Food Handling Manual and Cleaning Specifications Guide. Assist with trash removal and disposal.
• Follows prescribed hours set forth by the vessel’s daily roster.
• Holds a position on the Vessel’s Emergency Station Bill.
• Maintain awareness of basic safety rules, workplace safety and respect for the environment.
• Commit to understanding terrain and vessel itinerary.
• Perform other duties as assigned.

Minimum Qualifications

• Must be minimum 21 years of age.
• High school diploma or equivalent GED
• Alaska Food Worker Card issued by DEC.
• Must pass a security background check and DOT drug test.
• 6 Months experience in the culinary or restaurant industry within the last 2 years.

Desired Qualifications

• Culinary certification through school or previous company preferred.
• Proven team player and have a Can-Do attitude.
• Organized, even tempered.
• Strong interpersonal skills and guest service aptitude.
• Strong communication skills: verbal, non-verbal and written.
• Ability to take directions and work with a diverse team.
• Ability to interpret and follow rules, policy and procedures.
• Ability to maintain composure with courteous and professional demeanor.
• First Aid and CPR Certification.

Traits and Characteristics

• Strong commitment to safety.
• A genuine desire to serve the public.
• Positive, personable and professional demeanor.
• Adaptive to learning new skills and knowledge.
• Adaptive to changes in a progressive work environment.
• Strong record of being organized, dependable and punctual.
• Strong conflict resolution skills and ability to work within a diverse workforce.

Communication

It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process.  We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive.  Please note that how you communicate with a potential employer is part of the evaluation process.  Always be polite, prompt and professional when communicating with the office.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time.  This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel to the vessels in Alaska and extended stay up to 5 months on board is required.  Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week.  Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds.  Ability to walk on uneven deck surfaces crossing from vessel to vessel.  Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.

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The Steward is responsible for the vessel’s daily food and food-related beverage service to guests as well as maintaining the cleanliness of guest cabins, corridors and public areas, consistent with the company standards and goals of providing excellent service according to the Core Values of True Alaskan Hospitality. Participate in evening entertainment activities as directed by the Hotel Manager.

Essential Duties & Responsibilities

Work according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.

Dining Room

• Responsible for friendly, courteous and gracious service to all guests.
• Responsible for front of the house service delivery to the guests in the dining room. This includes the setting of tables, preparing beverages for food service, meal service, providing beverage service and clean up, which includes proper storage of all dishes, silverware and glassware after washing as well as the cleaning of the dining room.
• Required to learn and understand daily menus and types of seafood served each day.
• Implementing and executing food service and cleaning procedures in accordance with the Alaska Department of Environmental Conservation regulations in the dining room, lounge and cabins as outlined in the Safe Food Handling Manual and Cleaning Specifications Guide

Beverage Service

• Responsible for the daily set-up for social hour in the lounge, which includes and is not limited to appetizer set-up and delivery. Order-taking and delivery of beverages to guests as well assisting the bartender in cleaning up the lounge after dinner service begins. Assist the bartender with wine service during dinner.
• Required to learn Beverage menu served each day.

Housekeeping / Turn Day

• Provide cabin service and all related services including the daily cleaning and make up of cabins, maintaining and providing all cabin and bathroom supplies, distribution of guest amenities such as turn-down chocolates, parcels, gifts, paperwork etc.
• Responsible for complete turn on all cabins, common areas to ready vessel for new guests. Assists with the handling of baggage, laundry, stores and garbage.

Crew Member

• Follows prescribed hours set forth by the vessel’s daily roster.
• Holds a position on the Vessel’s Emergency Station Bill.
• Maintain awareness of basic safety rules, workplace safety and respect for the environment.
• Commit to understanding terrain and vessel itinerary.
• Perform other duties as assigned.

Minimum Qualifications

• Must be minimum 21 years of age.
• High school diploma or equivalent GED
• TAP (Training for Alcohol Professionals) and Alaska Food Worker Card issued by DEC.
• Must pass a security background check and DOT drug test.

Desired Qualifications

• 1-3 years of experience and/or education in the culinary or hospitality industry within the last 3 years.
• Proven team player and have a Can-Do attitude.
• Organized, even tempered.
• Strong interpersonal skills and guest service aptitude.
• Strong communication skills: verbal, non-verbal and written.
• Ability to take directions and work with a diverse team.
• Ability to interpret and follow rules, policy and procedures.
• Ability to maintain composure with courteous and professional demeanor.
• First Aid and CPR Certification.

Traits and Characteristics

• Strong commitment to safety.
• A genuine desire to serve the public.
• Positive, personable and professional demeanor.
• Adaptive to learning new skills and knowledge.
• Adaptive to changes in a progressive work environment.
• Strong record of being organized, dependable and punctual.
• Strong conflict resolution skills and ability to work within a diverse workforce.

Communication

It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process.  We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive.  Please note that how you communicate with a potential employer is part of the evaluation process.  Always be polite, prompt and professional when communicating with the office.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time.  This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel to the vessels in Alaska and extended stay up to 5 months on board is required.  Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week.  Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds.  Ability to walk on uneven deck surfaces crossing from vessel to vessel.  Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.

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The linen attendant is responsible for assuring an adequate quantity of linen is maintained in the Linen Storage in Sitka and Juneau as well as on board the vessels by restocking and delivering clean linen to all parts of the organization.

Essential Duties & Responsibilities:

Work according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.

• Unloading of clean linen into shelves in clean linen room

• Matches counts of items received to items sent on invoice
• Restocks and delivers clean linen to the vessels after receiving linen orders from the vessels
• Keeps the Sitka Main Linen Room in clean and orderly condition
• Restocks linen periodically at the Juneau facility
• Occasionally required to wash, dry and sort linen in a Self-Service Laundry facility in Juneau
• Conduct a full count of linen after the season
• Store clean linen after the end of the season in Vacuum sealed bags

Minimum Qualifications:

• Must be able to communicate in English
• Must be able to follow oral and written instructions and have good communication skills
• High school diploma or GED equivalent preferred

• Must be able to perform simple mathematics

Desired Qualifications:

• Proven team player and have a Can-Do attitude.
• Hotel cleaning/linen procedures experience preferred, but not required
• Organized, even tempered.
• Strong interpersonal skills and guest service aptitude.
• Ability to take directions, work independently and work with a diverse team.
• Ability to interpret and follow rules, policy, and procedures.
• Ability to maintain composure with courteous and professional demeanor.
• Must be neat, clean while on duty

  Traits and Characteristics:

• Strong commitment to safety.
• A genuine desire to serve the public.
• Positive, personable, and professional demeanor.
• Adaptive to learning new skills and knowledge.
• Adaptive to changes in a progressive work environment.
• Strong record of being organized, dependable and punctual.
• Strong conflict resolution skills and ability to work within a diverse workforce.

• Communication:

  It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process.  We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive.  Please note that how you communicate with a potential employer is part of the evaluation process.  Always be polite, prompt, and professional when communicating with the office.

   

  Work Environment:

  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  This is a fast-paced and dynamic work environment with a diverse workforce.

   

  Physical Demands:

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week.  Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds. Physically able to climb a 7-foot vertical ladder and ability to work standing for six hours plus per day.

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Summary: Under the direction of the Vice President, this position is responsible for oversight of the engineering team and the Alaskan Dream Cruises fleet of vessels.  The Port Engineer manages all maintenance, repairs, and vessel equipment/machinery.  The successful candidate will create and implement a preventive maintenance system, along with managing engineers to ensure all maintenance and repairs are being carried out on the vessels throughout the year. 
 

Essential Duties & Responsibilities:

• Must possess current Drivers’ license and have record with no recent violations.
• Applicant should be able to pick up at least 50 pounds in line of duties.
• Be comfortable working around diesel engines, vessels, and in tight working spaces.
• Supervision of all engineering personnel (including when vessels are in and out of port).
• Mentor, coach, and train the vessels engineers.
• Approve/generate requisitions for spare parts, supplies, and vendor services.
• Determines method, length, and cost of necessary repairs.
• Prepares specifications, scheduling, and management of shipyard periods.
• Acts as project manager for all engineering projects.
• Candidate is responsible for screening, interviewing, and hiring the vessels engineers.
• Create and implement a preventive maintenance system.
• Must be self-motivated and be able to work unsupervised.
• Conduct regular inspections of vessels to identify any potential issues and develop plans to address them.
• Must be able to work varied shifts, some weekends, and some holidays.
• Remain on call during non-working hours.
• Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).

 

Minimum Qualifications:

• Minimum three years Port Engineer experience with a record of managing shipyard projects.
• Experience aboard ships as a Marine Engineer
• 10 years total experience, including relevant education or shipyard/military experience.
• Strong project management skills and technical knowledge.
• Knowledge and understanding of vessel construction and maintenance.
• Knowledge of all aspects of marine engineering to include electrical systems.
• Ability to read and understand technical drawings.
• Ability to create and maintain an effective preventive maintenance system.
• Effectively manage a budget, reduce spending, and have the knowledge on parts and equipment procurement.
• Work safely in a fast-paced environment.
• Create a maintenance inventory (i.e. lube oil, filters, tools, etc.).
• Effective problem-solving skills.
• Keep dock and shop areas clean, safe, and free from hazards to maintain a safe working environment.
• Other duties as assigned.
• Travel is occasionally required to other ports in Southeast Alaska.
• May occasionally fill in on vessels in Chief Engineer’s absence.

 

Preferred Qualifications:

• Bachelor’s degree in marine engineering/naval architecture or equivalent experience.
• Three years’ experience in a similar position with progressive responsibilities.
• Excellent communication skills, including the ability to build and maintain strong relationships.
• Excellent report writing skills.
• Ability to work independently and be hands on as needed. 
• Familiarity with U.S. Coast Guard regulations and general maritime law.
• Proficient with computers, technology, and the Microsoft Suite

 

Traits and Characteristics:

• Be flexible in prioritizing daily work activities.
• Be able to communicate effectively with a small team of fellow employees.
• Be able to work unsupervised.
• Prioritize safety above all else.
• Able to build and maintain relationships with other employees in various departments.

 

Work Environment:

Ability to work flexible schedule to include weekends and holidays. Must be comfortable working in small, enclosed, dusty, noisy, and sometimes hot or cold environments. Willingness to work very late, or very early.

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Occasionally required to lift and/or move up to 50 pounds.  Ability to walk on uneven deck surfaces crossing from vessel to vessel.  Able to bend, twist and squat regularly throughout the day.

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